The success of the Group's transformation depends on the involvement of every employee. It must also be part of a continuous process of adopting values and changing management techniques, behaviors, and work methods.
This transformation momentum depends not only on ambitious training programs, but also on the attentive management of performance, part of which is a feedback culture. Its aim is to encourage interaction between managers and employees in a more regular way and outside of traditional occasions such as evaluation interviews or goal setting.
The idea is thus to implement a simplified, standardized continuous improvement process whose aim is to go beyond a system that is almost entirely based on evaluation.